1. Our Commitment to Your Privacy
At Prime Medical Supplies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
2. Information We Collect from Website Visitors
When you visit our website, we may collect general information such as:
• Which pages are visited most often
• How long visitors stay on the website
• How visitors navigate through the site
This information is collected in an aggregated and anonymous form and cannot be used to identify individual users. We use this data to improve our website, products, and services.
IP Addresses
Our web servers may collect your IP address to help identify technical issues, improve website performance, and maintain security. This information is generally used in aggregate form and is not used to personally identify visitors.
Cookies
Our website uses cookies to improve your browsing experience. Cookies help us:
• Remember your preferences
• Improve website security
• Analyse website traffic and performance
You can choose to disable cookies through your browser settings, although some website features may not function properly.
3. Information Collected from Registered Customers
To access certain services, you may choose to register an account with Prime Medical Supplies.
When registering, we may collect information such as:
• Name
• Company name
• Email address
• Postal address
• Phone number
• Business type or classification
• Marketing communication preferences
Providing this information is voluntary but may be necessary to access certain products, services, or account features.
4. Payment Information
Payment details are used solely for processing transactions.
Prime Medical Supplies does not permanently store complete credit card details. Payment information is handled securely through approved payment processing systems.
5. Email Communications
We may send registered customers information about:
• New products
• Special offers
• Industry updates
• Website improvements
• Important account or service information
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
6. Storage and Security of Personal Information
Prime Medical Supplies takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Your information is stored on secure systems and is only accessible by authorised personnel and service providers who are required to maintain confidentiality.
While we take security seriously, no online system can guarantee complete protection from unauthorised access.
You can also help protect your information by keeping your account credentials and passwords secure.
7. Accessing and Updating Your Information
You may request access to the personal information we hold about you and ask us to update or correct any inaccurate details.
For assistance with your account, updating your information, or requesting removal of your details, please contact:
Email: [email protected]
8. Third-Party Websites
Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies.
Prime Medical Supplies is not responsible for the privacy practices, content, or security of third-party websites.
9. Feedback and Testimonials
We welcome your feedback and suggestions to help improve our products and services.
Any feedback submitted may be used to improve our business operations. If we wish to publish customer testimonials or comments, we will ensure that personal information is removed unless permission has been provided.
If you would like a comment or testimonial removed, please contact us at:
Email: [email protected]
10. Changes to This Privacy Policy
Prime Medical Supplies may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be published on our website and will take effect immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Prime Medical Supplies
Email: [email protected]